Residential Treatment Program Improves Online Fundraising and Streamlines Operations
The mission
Lakemary Center provides essential education, mental and behavioral health, and social services to individuals with intellectual and developmental disabilities. Founded in 1969 by the Ursuline Sisters of Paola, Lakemary’s journey began with a vision to support children with special needs. Today, services continue to expand, empowering individuals of all ages to achieve their fullest potential.
The needs
Determined to simplify operations and burdened by IT constraints, Lakemary Center faced significant challenges due to limited resources. Seeking a solution that is accessible from wherever they are, constantly updates, and alleviates IT burdens, Lakemary aimed to streamline operations and improve efficiency.
The results
Lakemary’s transition to DonorPerfect’s dynamic online fundraising platform streamlined operations and allowed them to refocus efforts on development, recruitment, and retention.
- Optimized operations: DonorPerfect’s automatic updates and mobile accessibility revolutionized Lakemary’s fundraising processes, ensuring real-time data and less administrative tasks.
- Focused efforts: DonorPerfect enables Lakemary to personalize donor communications effectively, allowing them to target donors with confidence.
- Strategic initiatives: Leveraging DonorPerfect’s functionality, Lakemary strategically orchestrates fundraising campaigns and cultivates donor relationships with precision.
- Greater Impact: DonorPerfect serves as a catalyst for impactful fundraising initiatives, enhancing donor convenience and expanding outreach efforts through seamless integration with Lakemary’s website.
- Increased donations: DonorPerfect Online Forms enhance donor convenience, resulting in a ten-fold increase in donations and enables Lakemary to capture vital donor information for future engagement.
- Donor growth: With DonorPerfect’s robust capabilities and unwavering support, Lakemary expanded their network from 6,000 to 14,000 records.
“We do appeal campaigns twice a year with mail solicitations. We host a golf tournament, an annual dinner and an annual ladies event around the holiday season. We know exactly who to solicit for these campaigns because of our methodology, and DonorPerfect streamlines and personalizes everything.”
– Karen Kilbourn, Executive Administrative Assistant
DonorPerfect support
Beyond its robust features, DonorPerfect’s unwavering support has been instrumental in Lakemary Center’s fundraising success. The dedicated team’s responsiveness and expertise have provided invaluable assistance, ensuring smooth navigation and swift resolution of any issues that arise.
“The support team is terrific too. They’re responsive. They work the problem until it is solved, and if they don’t know the answer, they find someone who does.”
– Karen Kilbourn, Executive Administrative Assistant
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