{"id":31161,"date":"2023-08-08T14:12:02","date_gmt":"2023-08-08T18:12:02","guid":{"rendered":"https:\/\/test.donorperfect.com\/nonprofit-technology-blog\/?p=31161"},"modified":"2025-09-25T09:47:29","modified_gmt":"2025-09-25T13:47:29","slug":"how-and-when-to-text-donors-on-giving-tuesday-ideas-for-using-text-to-give-tools","status":"publish","type":"post","link":"https:\/\/test.donorperfect.com\/nonprofit-technology-blog\/fundraising-software\/how-and-when-to-text-donors-on-giving-tuesday-ideas-for-using-text-to-give-tools\/","title":{"rendered":"How and When to Text Donors on Giving Tuesday (Ideas for Using Text-to-Give Tools)"},"content":{"rendered":"\n<p>Texting is a surefire way to ensure your message is received, with <a href=\"https:\/\/www.forbes.com\/sites\/forbesagencycouncil\/2019\/08\/16\/why-mobile-marketing-can-be-big-for-your-business-and-how-to-use-it\/?sh=5167ce7b6e3f\" target=\"_blank\" rel=\"noopener nofollow\">90% of messages being read within 3 minutes of being sent<\/a>. That\u2019s why more and more nonprofits are leveraging fundraising software and integrations that allow them to text donors, often called text-to-give tools, especially on Giving Tuesday when it\u2019s important to act fast and stand out.<\/p>\n<p><strong>Here are some ideas to help you with the content and timing of your text messages.<\/strong><\/p>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"How to use text-to-give on Giving Tuesday\" id=\"section-1-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-how-to-use-text-to-give-on-giving-tuesday\">How to use text-to-give on Giving Tuesday<\/h2>\n<header data-toc-subtag=\"Strategy\" id=\"section-1-toc-2\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-strategy\">Strategy<\/h3>\n<p>When developing the communication strategy behind your nonprofit\u2019s Giving Tuesday campaign, think about the way you want constituents to receive and understand your messages. Decide which methods of communication are most important to your donors, compared with how much time your staff will be able to spend. Your approach will likely differ between communication channels. For instance, you may want your appeal letters to inspire heartfelt emotion, while you want your text messages to inspire immediate action\u00a0<\/p>\n<header data-toc-subtag=\"Theme\" id=\"section-1-toc-3\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-theme\">Theme<\/h3>\n<p>Once you\u2019ve come up with a campaign theme, start thinking of ways to sum it up in just a few words, including a call to action. A \u201ccall to action\u201d (CTA) is a statement encouraging donors to act now, providing them with the means to do so, usually in the <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a> of a hyperlink. Your CTA could be a link to your general online donation <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a>, or it could be a link to a specific landing page or <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a> that you\u2019ve created for the campaign.<\/p>\n<p>You might want to consider sending more than one text message if you want to communicate more than just your theme, like options to get involved, invitations to upcoming events, and links to check campaign progress. For example, DonorPerfect Online Forms allow you to include a goal meter that tracks donations in real time.<\/p>\n<header data-toc-subtag=\"Length\" id=\"section-1-toc-4\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-length\">Length<\/h3>\n<p>Marketing best practices will encourage you to keep each text message to 300 characters, including any links. Keep in mind that donors will need a link to opt into your text service in order to receive subsequent updates on Giving Tuesday and beyond.\u00a0<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column bg_gray is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Here\u2019s an example of a text message under 300 characters:<\/strong><\/p>\n<p>\u201cNow is your chance to make your biggest impact yet! Today only, [NONPROFIT NAME] major donors are matching your donations. For just $25, you can provide a single mom with Christmas gifts for her children: [ONLINE FORM LINK]\u201d<\/p>\n<\/div>\n<\/div>\n<header data-toc-subtag=\"Frequency\" id=\"section-1-toc-5\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-frequency\">Frequency<\/h3>\n<p>With a text-to-give solution like DP Text that integrates with your fundraising software, you can set up multiple updates that will be sent straight to your donors\u2019 mobile devices at peak giving times during the day.\u00a0<\/p>\n<p>If you plan on continuing to send text message updates after Giving Tuesday, or in general, make it easy for donors to opt into your text service. If you have space in your message, explain that it\u2019s the easiest way to stay informed about your nonprofit\u2019s happenings.<\/p>\n<header data-toc-subtag=\"Segment\" id=\"section-1-toc-6\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-segment\">Segment<\/h3>\n<p>If there is a particular donor group that you think will appreciate text updates and the option to donate from their phone, you can use customized CRM reporting to create a targeted list for your text-to-give tool.\u00a0<\/p>\n<p>For example, you might want to pull a list of donors under the age of 50 who gave through your online donation <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a> last Giving Tuesday. You could even break up your donor list into smaller segments based on how much they gave last Giving Tuesday, and create different text messages that recommend different ask amounts.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"sw-card text\"><div><i class=\"fa6 fa-solid fa-messages-dollar fa-w-18\" aria-hidden=\"true\"><\/i>\n<p><strong>Need help writing text messages? Generate them with Artificial Intelligence!<\/strong><\/p>\n<p>Nonprofit AI tools allow fundraisers to go straight from brainstorming to the finished product. For example, you can ask your generative AI tool to write a text message geared to donors under 50 who donated online last Giving Tuesday inviting them to give again.<\/p>\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-text-align-left\">Here are some ideas:<\/p>\n<ul class=\"wp-block-list\">\n<li>Provide your AI tool with details about your goal to include in the message. Ask for it to stress the convenience of using your online <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a>, and highlight your quickest payment options, i.e. PayPal or Venmo.<\/li>\n<li>Ask your tool to summarize content you\u2019ve already written in 300 characters.<\/li>\n<li>Ask your tool to rewrite your first draft for clarity or urgency.<\/li>\n<li>Ask your tool to suggest optimal send times for your list demographic.<\/li>\n<li>When you\u2019re happy with your copy, include a link to your online <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/ai-guide-mockup.jpg\" alt=\"ai guide mockup \" class=\"wp-image-31040\" srcset=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/ai-guide-mockup.jpg 500w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/ai-guide-mockup-300x300.jpg 300w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/ai-guide-mockup-150x150.jpg 150w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/ai-guide-mockup-100x100.jpg 100w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/ai-guide-mockup-200x200.jpg 200w\" sizes=\"(max-width: 500px) 100vw, 500px\"><\/figure>\n<\/div>\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-text-align-left\"><strong>Never used generative AI before?<\/strong> Learn how with our free guide, <a href=\"\/whitepapers\/generic\/ai-for-nonprofits-your-fundraising-communications-guide\/\">AI for Nonprofits<\/a>!<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"When to send Giving Tuesday text messages\" id=\"section-2-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-when-to-send-giving-tuesday-text-messages\">When to send Giving Tuesday text messages<\/h2>\n<header data-toc-subtag=\"Before\" id=\"section-2-toc-2\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-before\">Before<\/h3>\n<p>Get set for Giving Tuesday by creating a list of donors to receive your texts. For example, you can create a custom list for your text-to-give tool by reporting on your fall event attendees or those who gave last Giving Tuesday.\u00a0<\/p>\n<p>If <a href=\"\/donor-retention\/\">donor retention<\/a> is part of your campaign focus, you can even plan to re-engage lapsed donors by pulling a \u201cLYBUNT\u201d report showing donors who gave last year, but not this year.<\/p>\n<header data-toc-subtag=\"During\" id=\"section-2-toc-3\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-during\">During<\/h3>\n<p>On the morning of, text a reminder of the important work you\u2019re doing, along with a link to your donation page. If your text message will be sent to recurring or past donors, it doesn\u2019t hurt to show gratitude for their previous contributions.<\/p>\n<p>On the day of, promote your custom text-to-give CTA on your social media, emails, radio and anyplace else you\u2019re asking people to give.<\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"sw-card text\"><div><i class=\"fa6 fa-solid fa-clock fa-w-18\" aria-hidden=\"true\"><\/i>\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-text-align-left\"><strong>Recommended touchpoints:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Today\u2019s the day \u2013 8:00 \u2013 10:00 am<\/li>\n<li>Goal update \u2013 12:00 \u2013 2:00 pm<\/li>\n<li>Goal update \u2013 4:00 \u2013 6:00 pm<\/li>\n<li>Last call \u2013 8:00 \u2013 10:00 pm<\/li>\n<\/ul>\n<p class=\"has-text-align-left\"><strong>Get more quick tips for Giving Tuesday: <\/strong><a href=\"#form\">Download your free Cheat Sheet \u00bb<\/a><\/p>\n<\/div>\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"817\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/gt-cheatsheet-mock-3-1024x817.png\" alt=\"giving tuesday cheatsheet mockup\" class=\"wp-image-31163\"><\/figure>\n<\/div>\n<\/div>\n<p><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<header data-toc-subtag=\"After\" id=\"section-2-toc-4\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-after\">After<\/h3>\n<p>The day after, send a thank-you message to your opt-in list. You\u2019ll be busy, so schedule ahead if you can! Using DP Text, you can schedule an automatic follow-up text to your list.<\/p>\n<p>Your first follow-up message should also serve as a reminder (with a link to your online <a href=\"\/fundraising-software\/integrated-online-forms\/\">form<\/a>) to those who missed the chance to give.<\/p>\n<p>After you\u2019ve counted up your Giving Tuesday donations, you can use text messages to tell donors how their gifts have been or will be put to use. This time is also your chance to get creative and be specific by including links to videos or web pages that feature your beneficiaries and volunteers.<\/p>\n<header data-toc-subtag=\"Beyond\" id=\"section-2-toc-5\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-beyond\">Beyond<\/h3>\n<p>In the months after Giving Tuesday, stay connected with your supporters by sending regular bi-monthly text messages inviting them to upcoming events and alerting them to all of the wonderful things you\u2019re doing.<\/p>\n<p>Many nonprofits are left scrambling in the days leading up to one of the biggest days for donations, but planning can be done quickly and efficiently with the right resources. Check out our Giving Tuesday Cheat Sheet, available for free download below, and our Giving Tuesday Hub, chock full of email templates, social media strategies, and campaign ideas.<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Get your cheat sheet\" id=\"section-3-toc-1\"><\/header>\n<h2 class=\"wp-block-heading get_demo gutenberg\" id=\"h-get-your-free-giving-tuesday-cheat-sheet\">Get your free Giving Tuesday Cheat Sheet<\/h2>\n<p class=\"get_demo gutenberg\"><\/p>\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n                <div class=\"gf_browser_unknown gform_wrapper gravity-theme gform-theme--no-framework 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value=\"179\">\n\t\t\t\t\t\t<script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n\t\t\t\t\t<\/div>\n                        <div class=\"gform-body gform_body\"><div id=\"gform_fields_84\" class=\"gform_fields top_label form_sublabel_below description_below validation_below\"><div id=\"field_84_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full input-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_84_1\">First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class=\"ginput_container ginput_container_text\"><input data-parameter=\"first_name\" name=\"input_1\" id=\"input_84_1\" type=\"text\" value=\"\" class=\"large\" aria-required=\"true\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_84_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full input-field gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_84_2\">Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class=\"ginput_container ginput_container_text\"><input data-parameter=\"last_name\" name=\"input_2\" id=\"input_84_2\" type=\"text\" value=\"\" class=\"large\" aria-required=\"true\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_84_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full input-field validate gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"><label 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data-parameter=\"organization\" name=\"input_4\" id=\"input_84_4\" type=\"text\" value=\"\" class=\"large\" aria-required=\"true\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_84_7\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full select-field role-field select-display field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_84_7\">Role (Optional)<\/label><div class=\"ginput_container ginput_container_select\"><select data-parameter=\"role\" name=\"input_7\" id=\"input_84_7\" class=\"large gfield_select\" aria-invalid=\"false\"><option value=\"\" selected>Please choose an option<\/option><option value=\"Development Director\">Development Director<\/option><option value=\"Fundraising Assistant\">Fundraising Assistant<\/option><option value=\"Executive\/Board Member\">Executive\/Board Member<\/option><option value=\"Volunteer\">Volunteer<\/option><option value=\"Communications\">Communications<\/option><option value=\"I do it all!\">I do it all!<\/option><\/select><\/div><\/div><div id=\"field_84_17\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gf_software_interest select-display gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_84_17\">Interested in DonorPerfect?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class=\"ginput_container ginput_container_select\"><select data-parameter=\"software_interest\" name=\"input_17\" id=\"input_84_17\" class=\"large gfield_select\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\" disabled selected>Please choose an option<\/option><option value=\"No\">No<\/option><option value=\"No, I am a current DonorPerfect client\">No, I am a current DonorPerfect client<\/option><option value=\"Yes\">Yes<\/option><\/select><\/div><\/div><div id=\"field_84_6\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gf_number_of_constituents select-display gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_84_6\">Number of Constituents<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class=\"ginput_container ginput_container_select\"><select data-parameter=\"number_of_constituents\" name=\"input_6\" id=\"input_84_6\" class=\"large gfield_select\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\" disabled selected>Please choose an option<\/option><option value=\"0 - 500\">0 \u2013 500<\/option><option 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