Client Services
Enjoy a personalized onboarding process.
Because we understand that no two nonprofits are alike, we connect you with a team of experts, dedicated to your custom onboarding experience, beginning with your assigned Onboarding Coordinator who oversees your transition from start to finish.
Use your system to its fullest potential.
Learn and grow with tailored-to-you training options, and make the best of your software investment with helpful training opportunities that fit into your schedule and budget. Our experienced training experts can advise you on numerous industry best practices, no matter your role or sector.
Get help fast from our top-rated team.
When you call, chat, or email us, you’re connected with a real-life rep right away – no robots. Our knowledgeable team’s personal touch and commitment to your success is why we’re ranked #1 in customer support. We’re standing by to answer your questions and equip you with the solutions to make your work day a bit easier.
Ensure you’re operating at peak efficiency.
Whether you’re a new client seeking to transition smoothly from another software or you’re a seasoned DonorPerfect user needing recommendations for a healthy database, our experts will work with you to keep you on track to meet your unique development goals.
Learn our tips and tricks, live and on-demand.
Get the knowledge you need from anywhere with DonorPerfect webinars. With lessons for every level of user, our informative online sessions empower your entire team to discover how to leverage your system for maximized results.
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