Donor Journeys
Professional Services
Build stronger relationships with your donors by creating a clear engagement plan—from their first interaction with your organization to becoming a loyal supporter. We’ll help you implement a donor journey framework in your DonorPerfect system, providing tailored strategies to meet supporters’ needs at each stage: new donor acquisition, donor retention and upgrade, and lapsed donor reactivation.
Invest in your success
Common needs we address
- Difficulty tracking donor interactions across multiple touchpoints
- Misalignment between donor insights and fundraising strategies
- Difficulty measuring donor engagement and assessing the return on investment (ROI) of various tactics
- Low donor engagement and retention rates
Our tailored solutions approach
With a focus on your organization, we offer:
- Discovery call – A collaborative meeting to define goals and create your donor journeys
- Framework setup – Pre-configured journeys mapped in your system to track interactions and strengthen donor engagement and retention
- Hands-on training – Practical sessions to help your team understand and use donor journey data at each stage
- Insightful reporting – Actionable analytics to track donor engagement, retention rates, lifetime value, and the ROI of your campaigns
- Ongoing guidance – Continuous coaching for successful implementation and optimization of donor journeys
Fees are based on time guidelines, with additional charges for customizations or extended training sessions.
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